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Frequently Asked Questions

It is recommended to rekey the locks even if they seem to be working properly. There may be multiple people such as neighbors, former babysitters, or cleaning staff who still have a key to your home. By rekeying the locks, you can ensure that only individuals you trust have access to your new home

While you may be able to save money by purchasing hardware from a home center, it is important to consider the quality of the products available. Many of these products are of a lower quality and may not provide the level of security you desire. High-quality locks often have features such as pick and drill resistance, access control options, and protection against unauthorized key duplication. Before making a decision, it may be helpful to consider the value of your time and weigh it against the potential savings from a do-it-yourself installation.

The contents of your rental property are valuable and important to you, so it's essential to ensure their security. If you're unsure when the locks were last changed, it's possible that the previous tenant or someone else still has access to the property. Some property management companies may attempt to save money by simply swapping locks from one unit to another and having a new set of keys made. This increases the risk of unauthorized access, as a previous tenant could easily try their key in different doors until they find one that works. To ensure the security of your belongings and peace of mind, it may be wise to consider getting new locks.

Wiggling keys in a lock is a common problem that occurs as locks age and the pins in the lock cylinder start to wear down. Over time, the repeated use of copied keys can also contribute to this issue. The combination of worn pins and copied keys can cause the lock to act as though it is breaking down, making it necessary to jiggle the key to get it to work properly. If you're experiencing this issue, it may be time to have your locks checked and potentially replaced.

A lockout service refers to the assistance provided by a locksmith when you are unable to access your vehicle, home, or business due to the absence of a working key. These services are offered on an emergency basis, as lockouts tend to occur unexpectedly and urgently. For example, you may accidentally lock yourself out of your car while shopping or lose your keys to your home or business. In these scenarios, a lockout service can help you regain access to your vehicle, home, or business as quickly as possible.

Changing a lock involves replacing the entire lock with a new one, while rekeying a lock involves keeping the existing lock intact and altering its internal components so that a different key is needed to operate it. There are various reasons why someone might choose to change a lock, such as upgrading their home security or consolidating keys. On the other hand, rekeying a lock is often done when someone suspects that someone else has a key that opens the lock, but they don't want to replace the entire lock. The locksmith will take apart the lock and replace certain parts, such as tumblers and key pins, to prevent the old key from working with the lock.